Tips

How to make your work place accessible

Making Buildings and spaces accessible

How to plan an accessible meeting

How to make information accessible

Tools

Link to these resources and tools to help you serve customers with disabilities:

• Training tips

Instructions on how to use the TTY machine or Relay System (pdf)	Instructions on how to use the TTY machine or Relay System (Word)
Instructions on helping someone with an assistive device (pdf)	Instructions on helping someone with an assistive device (Word)
Instructions on guiding a person with vision loss (pdf)	Instructions on guiding a person with vision loss (Word)
Self-tests (pdf) (Note this is taken from the Training Resource)	Self-tests (Word)
Facilitator’s Discussion Guide (pdf)	Facilitator's Discussion Guide (Word)
User Agreement (pdf)	User Agreement (Word)

Links

Click the titles to view these websites

Relevant Legislation

Ontario Human Rights Code

Ontarians with Disabilities, 2001

Accessibility for Ontarians with Disabilities Act, 2005