- Customer service
- Transportation
- Information and communications
- Employment
- Built environment
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Transcript
So…now we have a regulation on accessible customer service under the act. What is it? What do you have to do?
The customer service standard is the first standard developed under the act. Other standards are expected to cover
- transportation,
- information and communications,
- employment and
- the built environment. The built environment refers to physical things like the inside and outside of buildings.